Valuation Office Agency: Job Opportunity
Reference number: 405644
Salary: £57,363 - £62,878. A Civil Service Pension with an employer contribution of 28.97%
Job grade: Grade 7
Contract type: Permanent
Working pattern: Flexible working, Full-time, Job share, Part-time
Location: Cambridge, Canary Wharf, Colchester, Croydon, Eastbourne, Folkestone, Norwich, Nottingham, Southampton, Wembley
The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. We are one of the largest employers of surveyors in the country. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey. As part of this commitment, we cover RICS fees and Registered Valuer (VRS) fees, ensuring our surveyors have the professional backing they need to thrive.
Our surveyors have the freedom to manage their own diaries and are empowered to deliver under their own autonomy. We trust our people and look forward to welcoming your skills into the VOA community.
Job Description: Chartered Surveyor, Complex Caseworker - Transport – Role Overview
Your internal role title will be District Valuer Services Grade 7 Transport Complex Caseworker.
District Valuer Services (DVS) provides professional property services across the public sector, including to private and third sector clients in delivering public services and functions of a public nature. Our clients include the Central, Local and Devolved Government, Health and Transport.
This role sits within the Transport Sector, where we work with major infrastructure providers including National Highways, Transport Scotland, Welsh Assembly Government and HS2. We deal with all aspects of compulsory purchase and compensation, working as part of a multi-disciplinary team to deliver infrastructure projects from early stage design to the final settlement of compensation.
You will work within a fast-paced team to meet increasing client requirements across a range of complex compulsory purchase casework including litigation cases. You will deliver complex casework, provide technical guidance to clients and colleagues and support other caseworkers within DVS. You will also assist with building capability within the team.
This exciting opportunity will also include project management and leading high profile casework for high profile clients.
Chartered Surveyor, Complex Caseworker - Transport – Key responsibilities
- Dealing with a large complex portfolio of work requiring extensive experience of complex Compulsory Purchase casework.
- Maintaining and applying an advanced level of valuation surveying knowledge to casework activity, review of high profile or complex valuations and project management.
- Identifying risks and issues and making recommendations on action to be taken.
- Collaboration with all internal stakeholders across DVS.
- Ensuring an awareness of the wider political, economic, social, technical, environmental, and legislative agendas that impact the Transport Sector.
- Acting as an expert witness, appearance before arbitrators or submission of evidence to independent experts and Lands Tribunals, where required.
- Providing technical support to, and oversight of, less experienced colleagues.
- Supporting the DVS management team and working closely with Team Leaders in the transferring of skills across the sector to build capability.
- On occasions, the role may require the successful candidate to undertake work outside the usual area. We are reasonable with our expectations and provide flexible working arrangements to support this need.
Person specification
Our ideal candidate will have advanced technical surveying knowledge, with a strong understanding and experience of compulsory purchase and compensation.
You will possess exceptional negotiation skills, along with the ability to build strong, credible relationships with colleagues, clients and agents.
Essential Requirements
- Full MRICS or FRICS Qualified.
- The candidate must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows: https://www.rics.org/globalassets/rics-website/media/upholding-professionalstandards/regulation/rules-for-registration-of-schemes_2020.pd
- You should have a strong understanding of the Compulsory Purchase legislation and a good understanding of current market circumstances.
- You will possess an advanced level of technical knowledge, including the application of relevant legislation, case law, and codes of practice.
- The ability to understand and challenge the needs of the client in the delivery of high value /complex work.
- Be able to coach individuals to improve their progression of cases.
- Be able to identify risks and issues, proposing solutions as appropriate.
- A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.
- Willingness to travel and overnight stays may be required on occasion. We are reasonable with our expectations and provide flexible working arrangements to support this need.
Licences
A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk with your details to discuss this further.
Qualifications
MRICS or FRICS
Memberships
MRICS or FRICS
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
Benefits
Alongside your salary of £57,363, Valuation Office Agency contributes £16,618 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service and a Civil Service Pension with an employer contribution of 28.97%.
- Learning and development tailored to your role.
- An environment with flexible working options.
- Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave.
- Employee Assistance Programme offering comprehensive wellbeing support.
- To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits Booklet: VOA_benefits_booklet.pdf (publishing.service.gov.uk).
Closing date: 11:55 pm on Friday 30 May 2025.
For more information and to apply, click here.